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YOUR QUESTIONS ANSWERED

We love your questions. If you have a question that hasn’t already been answered below, then please reach out to us here.

FAQs

Where can I buy Dr Roebuck's in stores?

You can purchase Dr Roebuck's from select Laser Clinics Australia.

To find your closest LCA clinic please refer to our the stockist locator.

How do I become a retailer or business partner?

Please complete our Stockist Enquiry form and a Dr Roebuck's Representative will be in touch with you within 5 business days.

Will Dr Roebuck’s work for my skin type?

Our products are developed with love for the most sensitive of skin - we are dermatologically tested, hypoallergenic, paraben free, gluten free, sulfate and silicone free. Always try a test patch before introducing a new product into your routine.

When do your products expire?

Our products feature natural ingredients, which unopened have a shelf life of 3 years. Once opened we recommend you use our products within 6 months.

Is Dr Roebuck’s vegan, cruelty free, gluten free?

Dr Roebuck’s is proud to never test our products or ingredients on animals. Our products are gluten free and vegan, with the exception of our Tama Healing Mask–which is made with Sustainably Sourced Manuka Honey for it's healing properties.

Can I use Dr Roebuck’s products while I’m pregnant?

Our products are safe to use during pregnancy or nursing. However, we always recommend speaking with your doctor to determine which products would be most beneficial for you during your pregnancy. As always, try a patch test before introducing any new products into your skincare routine.

Can I use Dr Roebuck’s products with my allergy?

While a range of Dr Roebuck's products are dermatologically-tested, allergens can vary from person to person - so we always recommend consulting with your doctor to determine which products are suitable for you. As always, try a patch test before introducing any new products into your skincare.